09 May Should I Treat My VA Like Family?
This question is certainly the subject of heated debate in the virtual world today.
Okay not really.
But when you finally hire a new virtual assistant who will be a valuable part of your team, who may even be responsible for the progression (or decline) of your company, how do you treat them? Business as usual? Bestfriends? Robotically? Or even like your own family?
Well, first of all, it is vital that your VA feels ‘at home’ with you. He or she must feel comfortable talking with you anytime. This doesn’t mean you need to Skype everyday; but once in a while set up a call and make sure you are yourself with them and vice versa. It’s okay to have a simple chat with your VA about day-to-day things, getting to know them in the process, developing a relationship. A close relationship with your VA may certainly increase productivity and results. It even helps them be honest with you with their tasks and find it easy to ask questions. A gap in the relationship can cause a gap in communication which in turn brings a gap in performance and then a gap in your bank.
Now do you treat them as your best friend? No. But make sure they feel like an important, valuable part of the team. Treat them as a team member rather than a subordinate. It’s okay to take initiative by requesting for a Skype call or telling them they can request one anytime too.
Like family or not?
Okay, let’s get to the chase. I haven’t answered the question of this article have I? Well in my opinion it’s fine to treat them like family. If you are very comfortable with them, if they’re an awesome asset to your business, if you’ve known them for a while then go for it. Great. It’s common for business owners to meet their VA in person and form a genuine relationship.
You can meet their boss, their family, see their office, give them input in person, buy them cool accessories to aid them etc. In my workplace, I’ve witnessed of bunch of clients from Australia turn up in our office in Davao City, Philippines. And it’s a great experience not only for us VAs but also for them. Some of their first time meetings feel like a family reunion or a reconciliation between long lost friends; as if they’ve already known each other for a while. O the beauty!
Go for it!
No need to be cold-business-only and results-oriented with your virtual assistant. Build a friendship with them and if possible, treat them like family! This will make working with them easier, more natural and enjoyable.
When you finally hire a new virtual assistant who will be a valuable part of your team, who may even be responsible for the progression (or decline) of your company, how do you treat them? Business as usual? Bestfriends? Robotically? Or even like your own family?
This may be one of those questions wherein you have no certain answers.
It’s okay to have a simple chat with your VA about day-to-day things, getting to know them in the process, developing a relationship. This helps increase in productivity and results, helps your VA be honest with you, and helps avoid the gaps in the relationship.
Still, the question remains. Should you treat your VA like family?