PLDT’s Action on Slow Internet in PH

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Globe Telecom Inc and National Telecommunications Commission said that proposed mandatory Internet Protocol (IP) peering won’t speed up Internet in the Philippines.

PLDT spokesperson Ramon Isberto said that there are other factors to consider aside from IP peering to bring about robust user-experience. There is a need for bilateral commercial agreements, which are generally accepted global practice, and not mandatory interconnection.

Like exemplar internet speeds in South Korea and China, Globe noted this impact and suggested that IP peering policy should also bring about the same results that Filipinos will get to experience. Globe also pointed out that this can lead to faster interchange of data.

Vice president for Consumer Broadband Products Francisco Globe Claravall pointed that about 15-30% of Internet traffic comes are domestic in origin, meaning it comes in the country and terminated from the same country.

DOST-ASTI also built PHOpenIX, a neutral Internet exchange that lets other players peer with them. However, PLDT has not taken steps to do so despite its announcements of supporting IP peering. PLDT spokesperson enumerated a list of arguments against peering PHOpenIX and IP peering.

During the senate hearing, it has been pointed out that there was a vast improvement off Philippine’s Internet connection. PLDT/Smart’s Head of regulatory affairs and policies Ray Espinosa said that the country’s peak internet connection has improved year after year, placing all investments of telco’s and ISP’s to its optimum use.

Globe’s gradually increasing Internet speed has led to its improvements and $700 million expansion, especially in the wireless network and fixed broadband usage. The challenge now is maintaining this connection speed and the fact that it was a ‘shared connection’. This will also prompt Globe to make more investments on maintaining customer satisfaction with its increase in the number of subscribers.

Further challenge that lies ahead is the rise of consumers who has ‘abnormal’ Internet usage, thus the need to manage excessive usage of such service.

As Senator Bam Aquino pointed out, clearing these false advertisements by players is a step towards ‘improvement’. Consumers will be now more aware with what they’re getting off the Internet service availed. As for the future of a ‘faster and reliable’ Internet speed in the Philippines, it may take a lot more time, facts and convincing.


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