10 Aug How Do I Fire My VA?
I’d have to say: Firing your VA is never a pleasant experience. There are so many rules and regulations that you absolutely need to follow. So, by all means know them inside and out before you proceed. But today, I want to talk about the manner by which you fire your VA. Because as unpleasant as an experience it is, it doesn’t have to be devastating for you or your VA.
Now, let’s think about this for a minute. If your VA is underperforming or has been a constant disappointment, chances are they are not happy with their job. If they’re not happy with their job, then they are actually better going somewhere else. And by you releasing them from their obligation with you, it sets them on a path where that they can go find the job that is appropriate for them. So that’s a good thing.
Now, when you sit down to fire your VA, you have to bear something in mind: it’s not personal. You’re not making a personal attack on your VA. You’re objectively sharing with them the story of why this partneship is no longer working.
Now in telling the story, you want to be pretty objective about it. There was an expectation here. This was the job description and it came with all of these expectations and responsibilities. Outline those. You should illustrate a number of different ocassions where they delivered less than those expectations. You can cite specific examples. You can cite opportunities where you gave them warnings and they fell short. You just want to tell them that story.
A friend of mine shared with me some of her tips and her #1 technique she used when firing somebody. When you’re telling a story, say “What would you do if you were me? Put yourself in my shoes for a minute. I did this. And then I gave you another chance. And then you did this. And then I approached you this way. And we handled it this way. Then you did this. After all of these examples, what would you do if you were me?” 9 times out of 10; they would fire themselves.
If for some reason your VA becomes very emotional, you want to make sure that you listen to him. If your intention is to let your VA go, then stand firm. This is not an opportunity for negotation. You’re looking for a very clean way to end the relationship. So, you listen to your VA’s response. Let your VA have that moment of closure, then wish him well. Because remember an unhappy VA is not good for you, but it’s also not good for himself. Again it’s unpleasant, but in the end you’re hoping that by sending your VA off, he’s finding an opportunity that’s really going to make him happy, fulfilled & successful.