TERMS AND CONDITIONS

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Refund Policy and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.


Confidentiality

Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.


Limitations

We cannot (and will not) ever accept your credit card number for use in a task. If a scenario persist that we purchase a product for you, you can only coordinate with our Finance Department and not the person in-charge of your task – this is for the security of your account. To know more about what we can do for you, please contact talktous@carve.ph.

Agreeing to these terms of service page means that you understand and agree to keep your tasks within the scope set by CARVE.

If you need a big project done, you may contact talktous@carve.ph and we will give you recommendations on how we can help you accomplish them.


Warranty

There is not warranty or guarantee on any of the information provided by Carve. We try extremely hard to provide the greatest, most prompt, and most accurate information, and we believe that we do this better than anyone anywhere. However, if we give you information that is wrong in any way, although it’s a mistake, we cannot be held liable for it (or the results of the mistake) in any way. Basically, if we tell you something that ends up really causing a problem, we will not be held responsible. We’re smart and you’re smart, let’s both rely on our intelligence and maturity to get us through that sort of thing.


Refund Policies

Any payment for services like Ginger, Harvey, or Jarvis will be non-refundable.


Cancellation and Termination of Service

If you decide to terminate the services of the contract, you may do so by sending us a notification and we’ll cancel the auto-recurring of your credit card within 24 hours.

We reserve the right to terminate the service of a client at any time for any reason. That’s our legal right. In extremely rare circumstances, we may end our relationship with a client for a number of reasons, including but not limited to the following: 1) If the client is constantly requesting tasks outside the scope of their service plan and we’re unable to find a solution by scaling back the requests, 2) If the client is abusive or rude to his/her assistant or any other Carve employee. Please treat our employees as you would treat your own employees. Be nice.

While the service you receive from Carve is our very best, our work is not guaranteed, and we offer no warranty of any kind. We acknowledge that we are humans and we make mistakes however we can assure you that we will do our best to make you happy.